CONTACT US
Mountain States Research Co LLC is committed to providing high-quality research materials and responsive customer support for qualified researchers, laboratories, and institutions.
If you have questions regarding orders, shipping, account access, documentation, or general website inquiries, please contact us using the information below.
GENERAL INQUIRIES
For assistance with:
- Existing orders
- Shipping and delivery questions
- Account or checkout issues
- Product documentation
- Website or technical support
Please contact us at:
mountainstatesresearch@gmail.com
We strive to respond to all inquiries within 1–2 business days, excluding weekends and holidays.
RESEARCH USE ONLY NOTICE
All products sold by Mountain States Research Co LLC are intended strictly for laboratory research purposes.
We do not provide information, guidance, recommendations, or advice regarding:
- Human or animal use
- Dosage or administration
- Medical, therapeutic, or diagnostic applications
- Any use outside of legitimate laboratory research
Questions relating to these topics will not be answered.
For additional information, please review our Terms & Conditions and Research Use Policy.
ORDER & DOCUMENTATION QUESTIONS
Qualified researchers, laboratories, and institutions with questions regarding:
- Order status
- Product documentation
- Certificates of Analysis (COAs)
- Institutional purchasing
Should include relevant details in their message so we can assist as efficiently as possible.
BUSINESS HOURS
Monday – Friday
9:00 AM – 5:00 PM (MST)
Mountain States Research Co LLC reserves the right to refuse service at its discretion.